Uber: Ignorance of the ADA Presents Another Example of a Poorly Run Company   Leave a comment

Uber Strikes Again, this time against the disabled.

August 8, 2015

Once again I find myself writing about this company. (I recently posted a piece about Uber’s bad behavior.) This time it was an August 3, 2015 article from the C|NET website, documenting one woman’s battle with Uber’s poor management. In the article, Dara Kerr writes

On a stormy April day in Boston, Kristen Parisi was trying to get home. Given the rain, she ordered an on-demand Uber ride rather than trying to make her way to the train station.

“The guy showed up in a good-sized Mercedes sedan,” Parisi said. He took one look her, “and immediately was like, ‘No, no, no. I can’t take you.'”

Parisi, 30, is paralyzed from the waist down — the result of an injury from a car accident when she was five. She gets around in a small manual wheelchair she says weighs about 15 pounds and can be easily folded to fit into a car’s back seat or trunk.

One can only speculate that if the company runs true to form, it won’t take long for one of their executives to offer something like this:

“Executive Vice President Arnold Uber suggested spending one million dollars to hire five top opposition researchers and five journalists who could help Uber fight back against unhappy disabled passengers by looking into their personal lives, their families, and their medical records. ‘It’ll give them a taste of their own medicine.'”

Let’s hope they don’t retaliate and that the above speculation remains just that . . . speculation. Uber needs to become a good corporate citizen, and this latest obnoxious incident should (at least) become a learning moment for this uber-sized transportation company.

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Posted August 8, 2015 by Jazzdavid in Uncategorized

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